Once the promotional period has elapsed the account will be set to the default commission rate.

Any bets which settle after the expiry of the eligibility period will settle at standard commission rates.

This will be applied to all bets that settle while the promotional commission rate is active on their account.

Eligible customers will be able to enjoy trading with a commission rate of 0% on all bets that settle within 60 days from the first deposit.

You must enter code COMMFREE in the promo code field during registration.

Please note that this includes virtual Monzo cards, first deposits made by this method will not qualify for the welcome offer.

Users making their first deposit by Skrill, Neteller, PayPal or a virtual/prepaid card will not qualify for this promotion.

You must make a first deposit of at least £10/€10 in a single amount to be eligible for the new customer welcome offer.

However I do feel that they have no business in seeing my full bank statement. Has anyone come across similar problems? I am not originally from the UK so not sure if that could have anything to do with it. No other bookmaker has ever been so strict about this.

They kept saying insisting that they must see the full and unredacted bank statement in order to approve my verification.

I blanked out quite a few fields of my bank statement account because transactions are obviously confidential and private. I share with them my bank statement that showed the transfer of £10 into my Revolut. The essence of it was that I deposited £10 for the qualityfing bet with my Revolut account so they asked me to see a Bank Statement showing the flow of this £10 from a different bank account into my Revolut.

There was a bit of back and forth messaging with their Risk Management team. I signed up with William Hill recently and placed a £10 qualifying bet whereafter I got an email from them that my account was restricted due to the verification process not being completed.

William hill login my account